All Systems Operational

About This Site

Current availability of the following Achilles platforms and communities.
Status updates may be delayed by up to 15 minutes.
Site commencement and incident history from 1st June 2018.

MyAchilles Networks ? Operational
Supply-Line ? Operational
UVDB Operational
Middle East & Africa Network Operational
Global Energy Operational
Link-up Operational
BuildingConfidence Operational
Services and Industries Operational
TransQ Operational
Achilles Network Operational
Technology Operational
Utilities Nordics and Central Europe Operational
Regic Operational
Repro Operational
StartBANK Operational
PEMEX Operational
BDPC - PetroPeru Operational
Controllar Operational
GoSupply Operational
Veritas Operational
InfoControl Operational
Analytics and Audit Search Operational
Data Exchange Services Operational
www.achilles.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 31, 2025
MyAchilles 2.90.3 Release
Completed - The scheduled maintenance has been completed.
Oct 31, 15:12 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 14:00 GMT
Scheduled - A release has been scheduled to the MyAchilles platform.

Major enhancements to the supplier questionnaire are being released today to improve usability and functionality.

Interface redesign:
- More manageable module-by-module pages rather than lengthy whole-section pages
- New question/response display makes responses easier to select and shows help text immediately
- New module navigation pages with clear statuses.
- Mandatory questions indicated clearly with asterisks
- Suppliers can jump about freely in the edit view of the questionnaire when completing content
- Questions triggered by responses are shown more clearly with indentation
- Navigation progress bar on question module pages
Note that buyers will notice some of these changes as they will see a stripped down read-only view of the interface.

Automated validation:
- Sophisticated automated checks have been developed to ensure that responses 'make sense' in the context of other content in the questionnaire.
- Suppliers can trigger these checks before submitting their questionnaire to Achilles. This means that issues can be corrected up front and the publication process is streamlined.
- New 'Run checks' buttons will appear for modules when content has been changed. These must be run before submission. If after three failed attempts the issue cannot be resolved, the system will allow submission and manual validation. While the checks are running suppliers can continue to navigate around the questionnaire.

During this release the system will continue to be accessible for users.
Oct 31, 10:44 GMT
Oct 30, 2025

No incidents reported.

Oct 29, 2025
Controlar 9.0.14
Completed - The scheduled maintenance has been completed.
Oct 29, 13:53 GMT
Verifying - Verification is currently underway for the maintenance items.
Oct 29, 13:41 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 13:32 GMT
Scheduled - A delivery has been scheduled to provide an updated version to Controllar platform.
During this delivery the system will not be accessible and a maintenance page will be shown.

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Se ha programado una entrega para proporcionar una versión actualizada a la plataforma Controllar.
Durante esta entrega, el sistema no estará accesible y se mostrará una página de mantenimiento.
Oct 28, 16:39 GMT
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025
Controllar Maintenance
Completed - The scheduled maintenance has been completed.
Oct 25, 11:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 09:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Oct 22, 17:16 BST
Update - We would like to inform you that the Controlar website will be unavailable on Saturday from 17:00 to 19:00 CEST (UTC+2) due to scheduled maintenance.
We apologize for any inconvenience and appreciate your understanding.
Oct 22, 17:14 BST
Scheduled - We would like to inform you that the Controlar website will be unavailable on Saturday from 17:00 to 19:00 CEST (UTC+2) due to scheduled maintenance.
We apologize for any inconvenience and appreciate your understanding.
Oct 22, 16:34 BST
Analytics Maintenance
Completed - The scheduled maintenance has been completed.
Oct 25, 08:32 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 08:00 BST
Scheduled - A maintenance window has been scheduled for Analytics. During this period a maintenance page will be displayed and the Analytics pages will be inaccessible for users.

Please accept our apologies for any inconvenience caused. For any additional support during this time, please contact our support teams by visiting https://www.achilles.com/contact-us/

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Se ha programado una ventana de mantenimiento para Analytics. Durante este periodo, se mostrará una página de mantenimiento y las páginas de Analytics no estarán accesibles para los usuarios.

Lamentamos las molestias que esto pueda causar. Para cualquier asistencia adicional durante este tiempo, por favor contacte con nuestros equipos de soporte visitando https://www.achilles.com/contact-us/
Oct 23, 09:27 BST
Oct 24, 2025

No incidents reported.

Oct 23, 2025
MyAchilles 2.90.2 Release
Completed - The scheduled maintenance has been completed.
Oct 23, 14:15 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 13:57 BST
Scheduled - A release has been scheduled to the MyAchilles platform.

During this release the system will continue to be accessible for users.
Oct 23, 13:57 BST
Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
MyAchilles - Joint account selection
Resolved - This incident has been resolved.
Oct 20, 15:55 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 20, 12:51 BST
Identified - We are currently investigating an issue reported where customer accounts with joint buyer and supplier acccess are unable to navigate beyond the account type selector (buyer/supplier).
Oct 20, 11:14 BST
Oct 19, 2025

No incidents reported.

Oct 18, 2025
MyAchilles 2.90.1 Release
Completed - The scheduled maintenance has been completed.
Oct 18, 08:35 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 07:00 BST
Scheduled - A maintenance window has been scheduled to the MyAchilles platform. During this period a maintenance page will be displayed and the system will be inaccessible for users.

Please accept our apologies for any inconvenience caused. For any additional support during this time, please contact our support teams by visiting https://www.achilles.com/contact-us/

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Se ha programado una ventana de mantenimiento para la plataforma MyAchilles. Durante este tiempo se mostrará una página de mantenimiento y el sistema será inaccesible para los usuarios.

Por favor acepte nuestras disculpas por cualquier inconveniente causado. Para cualquier soporte adicional durante este tiempo, comuníquese con nuestros equipos de soporte visitando: https://www.achilles.com/contact-us/
Oct 17, 14:49 BST
Oct 17, 2025
MyAchilles 2.90.0 Release
Completed - The scheduled maintenance has been completed.
Oct 17, 14:42 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 10:00 BST
Scheduled - A release has been scheduled to the MyAchilles platform.

During this release the system will continue to be accessible for users.
Oct 17, 09:59 BST
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