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Current availability of the following Achilles platforms and communities.
Status updates may be delayed by up to 15 minutes.
Site commencement and incident history from 1st June 2018.
Resolved -
This incident has been resolved. A change has been applied to update the data on receipt from the 3rd party, and affected suppliers are being pro-actively updated over the next 48 hours.
Dec 22, 11:43 GMT
Identified -
We are currently investigating an issue with financial data values being fed for StartBANK suppliers. This may also impact suppliers who have multi-network subscriptons e.g. UNCE and TransQ.
Due to an unexpected change in the 3rd party API, values are being sent to MyAchilles in a different format impacting the values that are populated within the questionnaire.
We are working closely with the 3rd party to resolve the issue as quickly as possible.
NB-NO Vi undersøker for øyeblikket et problem med finansielle datav som blir sendt inn for StartBANK-leverandører. Dette kan også påvirke leverandører som har abonnement på flere nettverk, for eksempel UNCE og TransQ.
På grunn av en uventet endring i tredjeparts-API-et, blir verdier sendt til MyAchilles i et annet format, noe som påvirker verdiene som fylles inn i spørreskjemaet.
Vi jobber tett med tredjeparten for å løse problemet så raskt som mulig. Dette vil også påvirke TransQ- og UNCE-leverandører med profil på StartBANK.
Dec 17, 10:10 GMT
Completed -
The scheduled maintenance has been completed.
Dec 17, 14:00 GMT
Verifying -
Verification is currently underway for the maintenance items.
Dec 17, 13:58 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 13:30 GMT
Scheduled -
A delivery has been scheduled to provide an updated version to Controllar platform. During this delivery the system will not be accessible and a maintenance page will be shown.
----------------- Se ha programado una entrega para proporcionar una versión actualizada a la plataforma Controllar. Durante esta entrega, el sistema no estará accesible y se mostrará una página de mantenimiento.
Dec 15, 08:45 GMT